East Hill Medical Center, main location:

144 Genesee Street, Auburn, NY 13021


© 2018 East Hill Medical Center

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We are experiencing a disruption to our standard business due to the COVID-19 outbreak. Please be patient with our call center and staff as we do our best to continue to provide care in Central New York.

East Hill Medical Center Is Here For You

East Hill Medical Center continues to welcome patients for urgent medical care. Telehealth options are available. 

For all requests for service, call our main line (315) 253-8477

As precautions during COVID-19,

  1. East Hill has moved most visits to telehealth or over the phone. Face-to-face appointments are available on a limited basis.

  2. Dental appointments are ONLY for those with emergency dental needs. These includes pain, infection, abscess, or broken teeth. This is open to ALL community members in need.

  3. All patients are required to share their symptoms and potential exposure status. Those who have cold- or flu-like symptoms and potential exposure should call ahead to allow staff to take precautions. Sharing this information is vital to allow us to protect our staff and other patients, and will not affect your ability to get medical care.

  4. Our pediatrics office has separate hours for well child and sick visits to keep families safe.

  5. We have a team processing our patients' prescription refill requests, and in some cases can facilitate a 90-day supply. If you are facing a furlough or layoff that may impact their health insurance status, call us.

  6. Please remember - the fewer people out and about, the better. For patients and staff's safety, please limit the number of guests attending appointments with a patient. 

Counseling Services

Need someone to listen? Feeling anxious, scared or uncertain? Call East Hill's counseling services at (315) 253-8477, prompt 2. This is open to children, teens and adults.

Video Visits Open to Anyone Seeking Care

Telehealth visits are available for people seeking medical care, including pediatric care. A smart phone, tablet or computer is needed, but we don't require you to download any apps. Call East Hill at (315) 253-8477. 

Call for Prescriptions

As many may be facing furloughs or lay-offs that may impact their health insurance status, most insurance companies are allowing 90-day supplies for many prescriptions. Check in with your doctor’s office to make this request.


Primary and medical care based on who you are and what you need.



Pediatric care for children from birth to 21.



Oral care and hygiene to make your mouth happy.



Oral care and hygiene provided at school.