
Insurance & Billing
East Hill participates in a variety of insurance plans, with many plans listed below. All co-payments are expected at the time of services. If East Hill does not participate with your insurance carrier, payment is expected at the time of service.
We offer payment arrangements as well as a Sliding Fee Discount Program for those who are income eligible. If you are uninsured or underinsured, EHMC can connect you to an insurance navigator. For additional information or to speak with a billing representative, please contact (315) 253-8477, and select 7.
Participating Medical
Insurance Plans
Transparency is important to East Hill Medical Center. Patients who receive care during our evening hours or on holidays when we are open may incur a small additional charge from their insurance company.
Our sliding-fee scale program provides routine medical care at a low cost. Eligibility for the program is based on your household income. We also offer payment plans. Don’t let financial considerations stop you from getting the care you need. Call us and see how we can help.
Participating insurances are subject to change without prior notice.
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AETNA
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CHAMPVA - HAC
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CIGNA HEALTHCARE
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EMBLEMHEALTH PPO 1,2,3,4
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EMBLEMHEALTH PPO Bridge
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EMBLEMHEALTH PPO CBP
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EMBLEMHEALTH PPO CBP2
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EMBLEMHEALTH PPO Consumer Direct EPO
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EMBLEMHEALTH PPO Consumer Direct PPO
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EMBLEMHEALTH PPO EPO2
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EMBLEMHEALTH PPO FEHB
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EMBLEMHEALTH PPO GHI CBP
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EMBLEMHEALTH PPO Medical Plan
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EMBLEMHEALTH PPO National
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EMBLEMHEALTH PPO Network Access
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EMBLEMHEALTH PPO Tri-State
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EMPIRE PLAN
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EXCELLUS OF CENTRAL NY
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FIDELIS CARE OF NY
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HUMANA MEDICARE
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TRICARE EAST REGION
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MARTIN’S POINT US FAMILY HEALTHPLAN
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MEDICAID NY
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MEDICARE
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MERITAIN HEALTH
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MVP HEALTHCARE
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NO FAULT
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UHC COMMUNITY PLAN
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UMR
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UNITED HEALTHCARE
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EMPIRE PLAN
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WELLCARE BY FIDELISCARE
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WELLCARE
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UNITED HEALTH SHARED SERVICES
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BEECHSTREET NETWORKS
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PHCS NETWORKS
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MULTIPLAN NETWORKS
Participating Dental
Insurance Plans
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AETNA DENTAL PPO II
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AMERITAS
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EXCELLUS DENTAL
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CIGNA DENTAL
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CSEA EMPLOYEE BENEFIT FUND
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DELTACARE USA DHMO
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DELTA DENTAL PPO
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DENTAL BENEFIT PROVIDERS
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DENTAQUEST MEDICARE/MEDICAID
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DENTEMAX NETWORK PLANS
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EMBLEMHEALTH GHI DENTAL
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GUARDIAN DENTAL PPO
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HEALTHPLEX MEDICAID
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HUMANA DENTAL NETWORK: PPO, MEDICARE
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MERITAIN HEALTH DENTAL
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METLIFE DENTAL
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NO FAULT DENTAL
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SERVICE EMPLOYEE BENEFIT FUND
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TRICARE DENTAL PROGRAM
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UHC COMMUNITY DENTAL PLANS
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UMR DENTAL
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UNITED CONCORDIA
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UNITED HEALTHCARE DENTAL
Good Faith Estimate of Medical Care Cost
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. This is especially aimed at helping you understand hospital fees.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-696-6775.
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You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This means you can request this information from hospitals ans specialist offices as well.
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For better results, make your request in advance of your appointment.
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If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Sliding Fee
Discount Program
East Hill Medical Center offers a sliding fee program that may reduce the cost of medical and dental services for those patients who qualify, based on their household income and family size. We will adjust the portion that a patient is responsible for paying, except insurance co-payments.
You can also ask for an application in any office. Proof of income sources must be with the application when you turn it in. Proof could be a copy of your most recent income tax return, last two pay stubs from your employer or unemployment agency, or statements from public assistance or Social Security, etc.
If you are interested in applying for this program, please contact our Billing Office at (315) 253-8477 or email your application and income verification to ehbilling@easthillmedical.com.
Aviso Para Pacientes:
Esta práctica sirve a todos los pacientes, independientemente de la incapacidad de pago.
Descuentos para los servicios esenciales son ofrecidos dependiendo de tamaño de la familia y de los ingresos.
Usted puede solicitar un descuento en la recepción o visita nuestro sitio web.
Gracias.